Customer assistance is available by submitting a request online, calling us at the number below, or by speaking with a Peter Pan employee in our terminals.
Requests can be made online at https://peterpanbus.com/request
If your request is regarding changing your date or time of travel, please call us at 1-800-343-9999.
Our Information & Customer Care Team is available to provide travel information, assist with ticket purchases or exchanges, and customer service at 1-800-343-9999.
- Monday 8:00am-6:00pm
- Tuesday - Wednesday 8:00am-5:00pm
- Thursday 8:00am-6:00pm
- Friday: 8:00am-7:00pm
- Saturday: 8:00am-6:00pm
- Sunday 8:00am-7:00pm
(Hours may vary on holidays)